Payment Policy

At Jespar Home, we want your checkout experience to be simple, secure, and transparent. This Payment Policy outlines the payment methods we accept, how transactions are processed, and how we protect your information.

Accepted Payment Methods

We accept the following payment methods for all orders placed within the United States:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • ShopPay
  • ApplePay
  • Amazon Pay
  • Google
  • PayPal

All payments are processed through secure third-party payment processors there are no hidden taxes, and that the currency (USD).

Payment Security

Your security is our priority. All transactions on our store are protected with SSL (Secure Sockets Layer) encryption, ensuring that your payment and personal information is transmitted securely.

  • We do not store your full credit card details on our servers.
  • All payment processing is handled by PCI-DSS compliant payment processors, meeting the highest industry standards for payment security.
  • Our checkout page is fully encrypted, indicated by the padlock icon in your browser's address bar.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing:

  • Your order number
  • A summary of items purchased
  • The total amount charged
  • Your shipping address

If you do not receive an order confirmation email within a few minutes of placing your order, please check your spam/junk folder or contact our support team for assistance.

Failed or Declined Payments

If your payment is declined or fails to process, your order will not be confirmed, and no charge will be made to your payment method. Common reasons for a declined payment include:

  • Insufficient funds
  • Incorrect card details (card number, expiration date, or CVV)
  • Billing address mismatch with your card issuer
  • Card restrictions set by your bank (e.g., blocked for online or international transactions)
  • Expired card

If your payment is declined, please verify your card details and billing information, or try an alternative payment method. If the issue persists, we recommend contacting your bank or card issuer directly, as they may be able to provide more specific information.

Currency

All prices displayed on our store are listed in US Dollars (USD). Customers with cards issued in a different currency may be subject to currency conversion fees or exchange rate differences applied by their card issuer or bank. Jespar Home is not responsible for any currency conversion charges applied by third parties.

Billing Information

To help us process your order smoothly and prevent fraud, please ensure that:

  • The billing information provided matches the details on file with your card issuer
  • Your billing address is entered accurately and completely at checkout
  • Your name, email, and phone number are current and correct

Incomplete or inaccurate billing information may result in payment delays or order cancellation.

Fraud Prevention

We take order security seriously and use industry-standard tools to protect our customers and business from fraudulent activity.

  • Orders may be screened using automated fraud detection systems prior to processing.
  • We reserve the right to request additional verification (such as a valid photo ID or proof of billing address) for orders flagged as high-risk.
  • Orders suspected of fraudulent activity may be delayed, cancelled, or refunded as a precaution.
  • If you believe your payment information has been used without your authorization, please contact us immediately at support@jesparhome.shop

Customer Support Team

Email: support@jesparhome.shop
Phone: +1 (551) 284-6799
Address: 8375 Sultana Ave unit 2, Fontana CA 92335, United States.